Overview

Emotional Intelligence & Coaching Skills (Arabic Delivery)

Course Overview

Modern organizations increasingly expect leaders and supervisors to act as coaches who support employee development, engagement, and performance. Combining emotional intelligence with coaching skills enables leaders to guide others effectively, build trust, and unlock individual potential.

This two-day program, delivered in Arabic, integrates Emotional Intelligence principles with practical coaching techniques for workplace application. Participants will learn how to listen deeply, ask powerful questions, provide constructive feedback, and support others in solving problems and improving performance.

The program emphasizes a supportive leadership approach that fosters accountability, motivation, and continuous development, while strengthening team relationships and organizational effectiveness.

Learning Objectives

By the end of this program, participants will be able to:

• Understand the relationship between emotional intelligence and coaching effectiveness
  
• Demonstrate self-awareness and emotional control when guiding others
  
• Build trust and psychological safety within teams
  
• Apply fundamental coaching skills such as active listening and questioning
  
• Provide constructive, development-focused feedback
  
• Support employees in setting goals and improving performance
  
• Handle sensitive conversations with empathy and professionalism
  
• Encourage ownership and accountability among team members
  
• Motivate individuals through supportive leadership practices
  
• Resolve performance issues through coaching rather than directive control
  
• Foster a culture of continuous learning and development

Course Outline

Module 1: EI for Coaches & Leaders

• Emotional awareness
• Coaching mindset
• Leadership presence

Module 2: Coaching Fundamentals

• GROW model
• Active listening
• Powerful questioning

Module 3: Feedback & Development Conversations

• Constructive feedback
• Coaching vs mentoring
• Performance discussions

Module 4: Managing Emotions in Coaching

• Handling resistance
• Building psychological safety
• Empathy in action

Module 5: Coaching Practice Lab

• Role plays
• Real workplace scenarios
• Personal coaching plan