Overview

MS Outlook – Advanced (2016)

Course Overview

Microsoft Outlook is a powerful productivity tool for managing communication, schedules, and tasks. Advanced proficiency enables employees to handle large workloads efficiently, coordinate activities seamlessly, and maintain control over daily responsibilities.

This practical two-day program develops advanced skills that transform Outlook into a comprehensive work management system. Participants will learn how to automate routine tasks, organize information effectively, and improve collaboration.

The course focuses on real workplace applications that immediately enhance productivity and time management.

Learning Objectives

• Organize and manage large volumes of email using advanced rules, folders, and categories
• Coordinate meetings and shared calendars efficiently to avoid scheduling conflicts
• Use task management tools to track responsibilities and meet deadlines consistently
• Apply automation features to streamline repetitive communication processes
• Maintain professional communication records and contact management systems

Course Outline (2 Days)

Module 1: Advanced Email Management

• Rules and automation
• Email categorization
• Quick steps

Module 2: Calendar Mastery

• Shared calendars
• Meeting scheduling tools
• Time blocking

Module 3: Task & Project Management

• Task lists and reminders
• Integration with OneNote/Teams
• Workflow planning

Module 4: Collaboration Tools

• Shared mailboxes
• Delegation features
• Contact management

Module 5: Productivity Optimization

• Search tools
• Data organization
• Outlook best practices