Overview

Management Skills For New Managers 

Course Overview

Transitioning from an individual contributor to a managerial role can be challenging. New managers must quickly learn to lead people, manage performance, make decisions, and balance operational responsibilities while maintaining team morale.

This two-day program equips new managers with the essential skills required to succeed in their leadership roles. The course focuses on practical tools for communication, delegation, motivation, problem-solving, and team management.

Participants will gain the confidence and competence needed to guide their teams effectively and deliver results.

Learning Objectives

• Understand the responsibilities and expectations of a managerial role
  
• Transition from “doing the work” to “leading the work”
  
• Communicate clearly with team members and stakeholders
  
• Delegate tasks effectively and monitor progress
  
• Motivate employees and enhance engagement
  
• Provide constructive feedback and manage performance
  
• Handle workplace challenges and decision-making
  
• Build trust and credibility as a leader
  
• Manage time and priorities efficiently
  
• Create a positive and productive team environment

Course Outline

Module 1: Transitioning To Management

• Role shift challenges
• Leadership vs individual contributor
• Building credibility
• Setting expectations

Module 2: Communication & Delegation

• Clear instructions
• Feedback techniques
• Coaching basics
• Active listening

Module 3: Managing Performance

• Goal setting
• Monitoring progress
• Handling underperformance
• Recognition strategies

Module 4: Team Leadership

• Building trust
• Conflict management
• Motivating teams
• Action planning