Selection & Interviewing Skills

SoftSkills

This activity-based learning workshop will be delivered using various methodologies. The course workshop is designed to be interactive and participatory through its learning tools.

Learning tools will include, but not limited to, a mix of the following within the workshop, based on the relevant content:

Role Plays, Individual Activities, Group Activities, Round-Table Discussions, Group Debates, Group Judging Panels, Self-Assessments, Feedback, Active-Learning Slides, Case Studies (Videos), and Case Studies (Experience Sharing Activities).

Learning Outcomes

By the end of this training workshop participants will be able to:
- Understand the importance of effective interviewing skills in the hiring process.
- Analyze job requirements and develop a clear understanding of the role and its responsibilities.
- Create effective interview questions that assess candidates’ skills and qualifications.
- Apply the STAR technique to structure behavior-based interview questions.
- Conduct structured interviews in a comfortable and engaging manner.
- Demonstrate active listening skills and ask appropriate follow-up questions.
- Evaluate candidate responses using predefined criteria and scoring rubrics.
- Recognize and mitigate unconscious bias in the interview process.
- Promote diversity and inclusivity in hiring decisions.
- Handle difficult situations during interviews, such as unresponsive candidates or inappropriate questions.
- Maintain professionalism and adhere to legal guidelines during interviews.
- Practice and improve their interviewing skills through interactive activities and role-playing exercises.

Module 1 – Understanding the Job Requirements

Discuss the significance of understanding the job requirements before conducting interviews.
Explain how to analyse job descriptions and identify key skills and qualifications.
Provide tips on developing a clear understanding of the role and its responsibilities.

Module 2 – Developing Effective Interview Questions

Train participants to create open-ended and behaviour-based interview questions.
Discuss the STAR technique (Situation, Task, Action, Result) for structuring behavioural questions.
Conduct group exercises to practice developing effective interview questions.

Module 3 – Conducting Structured Interviews

Explain the importance of structured interviews and how they improve fairness and consistency.
Share techniques for creating a comfortable and engaging interview environment.
Provide guidance on active listening, taking notes, and asking follow-up questions.

Module 4 – Evaluating Candidates

Discuss criteria and methods for evaluating candidate responses.
Train participants to use scoring rubrics or evaluation forms to assess candidate performance.
Provide examples and practice exercises for evaluating candidate responses.

Module 5 – Unconscious Bias & Diversity in Hiring

Raise awareness about unconscious bias in the interview process and its impact on diversity.
Share strategies to mitigate bias and ensure a fair and inclusive interview experience.
Encourage participants to reflect on their own biases and promote diversity in their hiring decisions.

Module 6 – Handling Difficult Situations & Questions

Discuss how to handle challenging situations during interviews, such as dealing with nervous or unresponsive candidates.
Provide strategies for addressing illegal or inappropriate questions and maintaining professionalism.
Conduct role-playing exercises to practice handling difficult situations.

Summary of Training, Feedback, and Certificates Awarding

Regular Fee:

USD 550

Per Participant
(Exclusive of VAT)

Group Registration Benefit

Planning to attend with colleagues? Organizations registering 3 or more participants receive a 15% group discount, making it more economical to develop teams together while creating a shared learning experience.

The Program Fee Includes:

Full-day instructor-led training
Comprehensive course materials
Practical tools, templates and learning resources used during the program
Interactive exercises and facilitated discussions
Networking opportunities with professionals from other organizations
Lunch and refreshments
SIMFOTIX Certificate of Completion

Registering a Team?

For larger groups, we can also explore a customized in-house delivery exclusively for your organization. The program can be tailored to your business context, participant profile, and specific learning objectives.