Effective Communication Skills

Managerial Communication Skills are among the most essential for every professional. We use all types of business communication (both verbal and non-verbal) in today’s workplace on a daily basis. Thus, we must use them with maximum efficiency and be able to share information clearly while listening and hearing those around us. Whether you are talking to a team member or presenting your ideas to the public, effective business communication techniques are the key to reaching your goals.

This course equips you with useful, practical tools and techniques. It helps you to fine-tune the way you interact and reveals all the secrets of this area, from the various channels of business communication, styles, and models to the advanced techniques of cross-cultural and two-way interaction. The ability to share information effectively empowers you to converse, command, and delegate as well as recognize subtle non-verbal signs and to achieve your professional objectives with emotional intelligence and confidence.

Learning Outcomes

  • In this workshop, participants will learn:
    • Study the most advanced and efficient communication channels, styles and models
    • Know how to perfectly control your emotions in any business communication
    • Study and apply the psychological principles of effective business communication
    • Learn Team Collaboration and support on cross functional projects
    • Deploy appropriate techniques, tools, and skills of non-verbal communication
    • Utilize the advantages of combining different types and styles of communication
    • Enhance your listening skills to better understand others and achieve greater results
    • Increase your level of written business communication skills and proficiency
    • Improve your ability and skills for cross-cultural communication and best practices
    • Boost your professionalism and get certified skills to stand out at work

Managerial Business Communications

  • Communication process
  • Revealing the factors affecting communication
  • Difference between business communication and interpersonal communication
  • Internal vs. External business communication
  • Exploring communication styles and models

HEART Model for Impactful Communication

  • Honor
  • Empathy
  • Authenticity
  • Responsiveness
  • Trust

SAP Model

  • Subject
  • Audience
  • Purpose

Significance of Collaboration in Organization Excellence

  • Collaborative communication
  • Breaking the silos in own team
  • Effectively support cross functional projects
  • Communicating as a Leader
  • Understanding Emotional Intelligence in Communication

The power of influence and persuasion

  • Definition and characteristics of influence
  • The 6 principles of persuasion: how to apply them
  • Bases and sources of power
  • Dealing with difficult people using persuasion
Regular Fee:
USD 550
Per Participant
(Exclusive of VAT)
Group Registration Benefit

Planning to attend with colleagues? Organizations registering 3 or more participants receive a 15% group discount, making it more economical to develop teams together while creating a shared learning experience.

The Program Fee Includes:
  • Full-day instructor-led training
  • Comprehensive course materials
  • Practical tools, templates and learning resources used during the program
  • Interactive exercises and facilitated discussions
  • Networking opportunities with professionals from other organizations
  • Lunch and refreshments
  • SIMFOTIX Certificate of Completion
Registering a Team?

For larger groups, we can also explore a customized in-house delivery exclusively for your organization. The program can be tailored to your business context, participant profile, and specific learning objectives.

Delivery Mode

Face to Face

Duration

2 Day(s)

Start Date

Monday, September 28, 2026

End Date

Monday, September 28, 2026

Price

$ 550.00

Time

9am - 4pm

Venue

Dusit Thani Hotel

Instructor

TBC

Language

English/Arabic

Enquire About This Program

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