Disputes (or conflicts) are a common part of day-to-day affairs in a corporate culture. Afterall, no two professionals can be expected to agree on everything all the time. However, dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.
However, the key is not to avoid the arising conflicts but to strategically resolve them or even better, turn them into a win-win situation. This program will teach you how you can turn the most problematic conflicts into an opportunity using a variety of approaches and proven techniques. You will identify your preferred conflict resolution style and learn how to adapt it to tackle the situation you face. You will also learn about influencing skills and the bases of power, how to apply them and when. In this training course you will be equipped with the ability to diffuse conflicts and use them as a platform for positive change.
Planning to attend with colleagues? Organizations registering 3 or more participants receive a 15% group discount, making it more economical to develop teams together while creating a shared learning experience.
For larger groups, we can also explore a customized in-house delivery exclusively for your organization. The program can be tailored to your business context, participant profile, and specific learning objectives.
Get detailed course information, schedules, and enrollment guidance from our training team.
